These tips will make it easy to learn and use TeamHeadquarters.
Right click menus are available on each object. These context-sensitive menus make everything faster and easier to use. For example, tickets can be edited by right-clicking on the ticket and selecting "Edit Ticket" from the pop-up menu. Alternatively, pull-down menus are available at the top of the right frame for the object currently selected in the tree view.
Context-sensitive Help is always available, also through the right-click menus.
New
Projects can be created in the
Projects folder for any
organizational unit or
personal workspace.
Each user can create personal
libraries for
Notes or
Files in their
personal workspace.
Objects are moved
by using drag-and-drop, where
applicable. For
example, a
document or file
can be moved to any other folder, task, etc. that can contain a document.
Expand
All and Collapse All menu
options are available for
folders and
task
structures that can sometimes be stored as deep hierarchies.
The
Workspaces folder provides access to the entire TeamHeadquarters
database. Each
user's own
organizational unit is shown first, followed
by the top of the database as represented with the
domain
icon.
The Explore menu option will open up the selected object in a new browser window.
The Search options make it easy to find the information you need.
Security Permissions can be used to make the content of the TeamHeadquarters database as public or as private as needed. Caution and training are advised.
The Copy Shortcut to Clipboard command is on the right-click menu for database objects like projects, tasks, tickets, etc. The shortcut can then be pasted (into email, for example) to provide links directly to specific parts of the TeamHeadquarters database.
The Refresh command will re-acquire selected portions of the database from the server. Otherwise, data is often cached locally in the client browser to avoid excessive network traffic.