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The 
Organizational Unit
provides a hierarchical representation of your corporate structure as
defined in Active Directory. These
workspaces are created (by the System Administrator only) as a right-click
option on either the 
domain or on any other organizational unit.
The organizational unit, by default, has a 
Projects
folder. This
folder is used to store corporate projects that are included in the Enterprise Project Portfolio Reports.
The organizational unit right-click menu has these create options:
New File - Creates a file object. For more information see File.
New Folder - Creates a folder object. For more information see Folder.
New Organizational Unit (System Administrators only) - Creates an organizational unit from Active Directory.
New Queue - Creates a new ticket Queue.
Starting with Version 6, new users are created from within the Contacts area.
