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The concept of using tickets for execution of all of the team's work (One Task List) is especially applicable to self-managed teams. In this situation, the overall direction, plan, or strategy is laid out in the form of a traditional project with a charter and a task structure. Team members define and track their work via tickets related to the task plan. This method gives visibility to each others' work and gives teammates maximum opportunity to collaborate at the detailed work level. This proves to have more impact than collaboration limited to the 'high level' plans.
Most self-managed teams must still be open to periodic interruption and intervention by management. This becomes difficult without a centralized list of the team's work. Adoption of TeamHeadquarters tickets means that managers do not have to interrupt the work to see if the team is available to be interrupted.
