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The "Management Ready" concept revolves around the belief that organizations are easier to manage if all of the work assignments can be viewed together. In contrast, the organization would be much more difficult to manage if everyone had their 'work' recorded in handwritten notes, email, white boards, etc.
"Management Ready" means that all of the team's work assignments are recorded and maintained centrally. It means that a manager could review and prioritize the work without interrupting the people doing the work. It means being ready to be managed, whether or not your manager comes to see you. It means that everyone in the organization has reviewed their broader workload on a regular basis and is aware of any commitments that cannot be kept.
With TeamHeadquarters:
Ensure that all of your work, and that of your direct reports, is reflected in tickets.
Start the morning by reviewing your My Tickets folder for what is 'due'. These are the tickets with Next Action Date equal to or less than today.
Identify the most obvious, pressing priorities for the day.
Defer (by changing the Next Action Date) any tickets that you know will not be worked on today. Obviously, this might require the involvement of others for managing expectations.
Use tickets to ensure that interruptions are handled with little regard for 'timing'. In many organizations, this means sending interruptions (or interrupters) to your manager and letting them prioritize. If you are 'self-managed', setting your own priorities, the timing issue is key: Don't do the wrong this just because it has good timing, and don't ignore the right thing simply because it has bad timing.
Work on one thing at a time, with a ticket open in edit mode whenever possible. Reflect the work with simple updates/comments on the ticket.
Use TeamHeadquarters to periodically review the other work in the organization.
